This tool as noted by one participant, leads to decisions that could achieve the desired results, avoid the pitfalls that can occur in a particular case and find the rate of increase in productivity, of course, you must have a management team optimum and sensitive to the actual needs of the business and the environment, which must be covered as well as scenarios are: the municipality where the organization, cooperation by the authorities state, and of course the political climate, economic and social in the country, in order to adapt to different situations may be presented in the course of time such as a sustained devaluation l eminent Bolivar Fuerte.
Consider, a few years ago, reducing the cost of IT processes was the main objective: the economies of scale could be obtained by centralizing the systems. Outsourcing allows companies to recover between 20% and 30% of the cost of data processing, and allows them to access a flexible and reliable infrastructure. The decentralization of information systems, and the resulting administrative complexity, has become even more attractive professional partnerships. Today, information systems are strategic for most organizations and their competitive position depends on its ability to meet growing customer demand with an immediate response. Outsourcing in the medium and long term is more appropriate to provide a service with a multiplicity of requirements in information technology today.
Outsourcing is being applied to all business processes within an organization. Areas such as accounting, personnel and payroll, call centers are candidates for contract management “business services”. Flexibility and quality of service are the most common parameters to measure the performance of outsourcing. These criteria are measured and compared with the level of service agreed in the contract with a clear and systematic monitoring and identifying the benefits achieved. Do not forget that one of the greatest needs of multinational companies outsourcing is that it may be in a position to offer a service multinational organizations worldwide, with a consistent quality of service. Access thousands of users daily to a network of databases.
Outsourcing is heading inevitably towards the globalization of services and information systems management in deciding to make use of outsourcing, should be very clear that there are obstacles that must be deemed as: loss of control. Lack of control over contractor personnel. No contract negotiations proper choice of the contractor. Quality / experience of the subcontractor (supplier of Outsourcing). Security risks. The company may be half way if the contractor fails. Threats to confidentiality. It increases the level of dependence on external entities. Scale of costs. Increased cost of contract negotiation and monitoring. Possibility of elimination of activity by the end customer, which means breaking the contact between the client and who makes development. Loss of skilled talent within the company. Change in business and technology during the life of a contract (also change the product.) Changes in the environment. Remember, not cited as a student of the chair, outsourcing contracts need to be flexible, both parties should have the power to initiate changes to the contract is really functional, which is why you need the motivation of the parties improvements in the achievement of efficient technology and the effective implementation of cost reduction for business, as well as expected, reducing waste and creating business value.