For lack of a proper motivation, there is unwillingness on the employees responsible for putting to operate the change. Emotional intelligence is the key concept in the whole process of change. This concept according to experts is the ability to recognize our feelings and those of others, to motivate ourselves and properly handle our emotions. In other words, is to properly interpret the feelings and expectations of the people and capitalize on them enfocandolas towards the achievement of the objectives of these and the company. But how explain the excited intelligence? Basically to travez of the leaders, who are responsible for establish and manage formal and informal relations in the company.
A study prepared in 35 companies, found than those where there are strategic planning and empirical schemas are used to set them tasks, 58 per cent of cases are failing. In organizations that consulted with his colleagues the strategic priorities of the plan, this could be implemented in 96% of cases. Only leaders to properly applied this new concept are capable of influencing a change in attitude in people. And it is that emotional intelligence is based on the fact of being considered a non-rational response to a given stimulus. Our thoughts are significantly influenced emotionally by the oldest parts of our brain, not the thinking part. Faced with any encouragement, a person’s first reaction is first feeling, and then think. To develop in an appropriate manner the topic of emotional intelligence, is necessary to EU leaders have with the appropriate requirements of maturity, objectivity and identity required. To know that so prepared is a leader to induce change, it is necessary to be able to assess objectively, understand in depth which their strengths, needs and motivations, are confident, be affable and identify how their feelings affect it.
Once defined the strengths and weaknesses, the leader should work in the management of their feelings and emotions. It is essential that achieves control their emotional impulses – read you tantrums or explosion of feelings – carefully choose the words that will be used to refer to others, avoid premature juicos, build an atmosphere of trust and fairness. After achieving this space of self-control, you must understand the social dynamics; environment and operation of the company, different points of view that exist against the positions, and openly confront the conflict. The control of internal and external variables will allow a leader operating changes required by the organization.